Japanese-Support IT Help Desk
Proposal of outsource IT maintenance service
At Toyo TAS Consulting, we provide “IT Maintenance Services” to help our small and medium-sized business clients focus on their daily core operations. Our services cover troubleshooting for computers, maintenance of servers and network equipment, proposals for the latest IT solutions to streamline operations, internal IT security, website development, and consulting – addressing all IT-related needs.
Larger companies often have dedicated in-house IT support departments with system administrators handling day-to-day troubleshooting. However, for small and medium-sized enterprises, there is often no room in the budget to hire dedicated IT personnel. Many times, businesses with limited resources have staff members who are somewhat knowledgeable about computers handling IT issues alongside their regular duties. To assist such smaller enterprises without dedicated IT staff, we initiated the “IT Maintenance Services.”
Furthermore, if you encounter challenges related to IT during office expansions, relocations, or changes in internal layouts, such as consulting for IT aspects and planning wiring or implementation support, please feel free to consult with us.
Flow of "IT Maintenance Service"
The role of the outsourced “IT department” is to establish an IT environment that allows customers to focus on their main tasks. From everyday issues to consultations on building communication environments with clients and responding to government revisions of IT laws, we will provide the best possible proposals.
Do you not have concerns like these?
We will take care of all your IT management needs at an "Affordable price" and "with ease."
Frequent Network and Computer Troubles
Do you often encounter issues such as the internet going down, inability to send or receive emails, printing problems, computer startup failures, or sudden slowdowns when things get busy? Troubles related to network and computers can result in significant losses for a company, with an average annual loss of about 50 hours, according to survey results.
The most effective solution to frequent IT troubles is “taking preventive measures.” By addressing potential causes at their roots beforehand, you can prevent them from evolving into major issues. Implementing a simple and efficient IT environment minimizes the occurrence of troubles.
No one understands the internal IT structure
Do you have a clear understanding of your internal IT assets?
How many computers are there in your office?
What about your provider contracts?
Are the licenses for antivirus software valid?
Are you unintentionally using illegal copy licenses?
For example, if you are caught using illegal software, administrators could face up to 4 years of imprisonment and a fine of 800,000 Baht. Additionally, companies may have to pay up to 40 million Baht in compensation to software companies. These issues can be avoided by maintaining accurate records through regular management.
No Data Backup
In the unfortunate event that your computer crashes right now, can your data be recovered immediately?
Are you taking regular backups, and is the storage location of those backups secure?
Regular backups significantly reduce the risk of data loss due to computer malfunctions or loss. We can provide tailored suggestions, whether it’s utilizing free online backup services or setting up backup servers internally with a focus on security.
Want a Dedicated IT Staff but Facing Cost Challenges
In small and medium-sized enterprises, employees with IT expertise often take on the additional responsibility of IT management alongside their primary duties as “concurrent administrators.” However, have you realized the risks associated with having employees handle both their primary tasks and IT management simultaneously? The temporary solution might lead to more significant issues in the future.
It is challenging for a concurrent IT staff member to manage all internal IT equipment in terms of knowledge and experience. Utilizing our IT maintenance service allows all staff to focus on their primary tasks, often resulting in reduced costs and increased revenue in the long run.